STOCK DESIGN SALES
Payment in full at time of delivery, or shipped by UPS
or Parcel Post
CUSTOM DESIGN SALES
(a) Customer will receive a artwork "proof" on
custom designs for approval.
Authorized buyers signature acknowledging acceptance of artwork in
conjunction
with terms and conditions must be returned to John Wills Studios, Inc., prior to
production.
(b) John Wills Studios, Inc., retains all rights to artwork, engraving, and
molds.
Unauthorized use is strictly prohibited without the written consent of John
Wills Studios
(c) 25 % Deposit at time of order
(d) 25 % on approval of art work
(e) Balance in full at time of delivery, or shipment
CREDIT CARD SALES
We provide the convenience of Master Card, Visa, American Express,
and Discovery sales.
OPEN ACCOUNT SALES
(a) Established firms and associations with references verified and
approved
prior to
production. We reserve the right to ship COD where references
are not adequate.
(b) All open accounts are payable net 15 days from date of invoice.
(c) Accounts behind more than 30 days will be subject to 2% per month
(24% annual) finance charge.
(d) Current production will be placed on hold and no additional deliveries
made
to accounts in arrears beyond 30 days.
PERSONALIZATION
(a) Engraving in
marble add .70 cent net per letter
(b) Engraveable
brass plates add .75 cent net each
(c) Engraving on
brass add .28 cent net per letter
DELIVERY
(a) Stock
Designs : 2-3 weeks after receipt of order or sooner.
(b) Custom
Designs: 2-3 weeks after approval of final artwork.
(c) We will try
our best to meet your requested delivery date, but will not
be liable for any delay or contingency beyond our control.
CANCELLATION
Any request for
cancellation must be in writing to us, and purchaser agrees to pay
for all expenses
incurred prior to such request for cancellation.
RETURNS
(a) Return of any Stock
merchandise must have prior approval, be accompanied
by Return Authorization Slip, and is
subject to a restocking fee.
(b) Special orders are not
returnable.
CLAIMS
(a) All claims for
"Damage In Shipment" must be filed with the delivering carrier
.
(Only the consignee is authorized to file freight claims)
(b) Claims other than
"Damage in Shipment "must be made to John Wills Studios
within 5 days after receipt of goods.
WARRANTY
We strive to maintain our
reputation for fine craftsmanship. Items defective in
workmanship and/or materials
must be returned within 30 days after delivery.
(Shop worn or damaged in shipment
items excluded.) We will not be responsible for
claims beyond the replacement
value of any defective goods.
DELIVERY FOB POINT
FOB Factory (Virginia Beach) by UPS, unless specified otherwise.
SALES TAX
On all State of Virginia sales we must have a signed copy of your
exemption certificate on file at the time of delivery, or sales tax will be
added to invoice. State law requires a copy of the certificate (not
just a number).
NOTE : All prices are based on USA funds, drawn on a bank with
Branch office in USA.